Booking & Cancellation Policy

1. Booking Requests

Submitting a request does not collect payment or guarantee a confirmed car. Our team will contact you after checking availability. If all cabs are booked, we will get in touch if a cancellation comes in or a new car is added to our fleet.

2. Passenger Cancellations

Please contact MarutiCab as soon as possible if you need to cancel a request or a confirmed trip. No payment is collected when you submit a request.

3. Trip Modifications

You may reschedule your pickup time or travel date with at least 3 hours advance notice via WhatsApp at no additional charge, subject to car availability.

4. Fare and Payment

The website displays the total fare for the selected route, vehicle, date, and pickup point. Any distance beyond the selected drop point is calculated at Rs 13 per additional kilometre at the final destination.